Feb.7, 2010 Circumstances dictate that I make a couple of gentle changes to my policies. I do not think that anybody will be even slightly upset at the changes, but it should make life a little easier for me and actually, better for some of you. I intend to start by requiring a deposit, a small one will do, on pipes that are held in reserve. Obviously, this does not include those pipes for which the hold is only for as long as it takes a check or money order to reach me, which should be two or three days. But, if somebody needs two or more weeks to come up with the money, I will ask for a deposit. It has been my own fault, due to laxness and a desire to please, but sometimes the reservation goes on far too long and the opportunity to actually sell the pipe to interested parties comes and goes. Plus my layaway cabinet gets filled. As I said, I consider this a gentle enough request, and even the most benificent retail store asks for a deposit on layaway items. I suspect that imposing such a policy offends no one. And, of course, it you have a pipe on hold now, I am not making the policy retroactive, so no action on your part is required. I also want you all to know that the old laissez-faire policy has only rarely been abused. In somewhat the same vein, I am going to ask the person reserving a pipe when I can expect payment. I am not imposing some hard and fast rule on how long a pipe may be held, but each person should be responsible for meeting the deadline that they create. If a deadline is not met, (and again, I am not going to be here with a stop watch) I will feel free to sell the pipe to a ready and willing buyer. Yes, I have a philanthropic spirit....I just do not have a philanthropic-type bank account. If I do sell a pipe that had been reserved, yes, of course, I will return the full deposit. This is not a ploy to make money and lose friends. The other change will be an increase in postage. I never hope to break even on what I charge on postage, but with the recent postal increase on USPS Priority, I am often charged 50 cents or more over the $5 I assess, and that does not include the nearly $2 I spend on boxes for each shipment. Not that you need to know my figures, but I do fear that some people will think I am getting greedy so I feel the need to explain. I am not going to implement the change immediately because I need to research the new rates, which are more complex that the old flat rate. Just checking on the new rates feels like work. I will get to it when I get to it. I will keep you all informed and even post the rates on the ordering and shipping page. Marty
|
|